Helpful ReplyFortiClient VPN Problems With OSX 10.11 El Capitan

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zone11
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/10/24 00:08:43 (permalink)
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works for me too, tested on five different 10.11.1 setups
#81
Sridhar
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/10/24 00:47:50 (permalink)
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Since it works for a lot of people, leaving the panic trace here. The crash happens after like an hour, not immediately.
 
Anonymous UUID: E140DDC2-C2B4-3072-FB84-FD286608ECDB
Sat Oct 24 09:04:49 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff80083d6bba): Kernel trap at 0xffffff800864cfec, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00002e12d40b6000, CR3: 0x000000000ba79000, CR4: 0x00000000001627e0
RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff802c6b03b0, RCX: 0xfffffffde33ffb90, RDX: 0x0000000000000001
RSP: 0xffffff81f4283900, RBP: 0xffffff81f4283980, RSI: 0x0000000000000002, RDI: 0xffffff8027f27f80
R8: 0xffffff8027f25000, R9: 0xffffff80348437e0, R10: 0x0000000000000238, R11: 0xffffff81ea022fbc
R12: 0xffffff80348431c0, R13: 0x0000000000000001, R14: 0xffffff80348437e0, R15: 0xffffff802c6b07e8
RFL: 0x0000000000010286, RIP: 0xffffff800864cfec, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00002e12d40b6000, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0
Backtrace (CPU 2), Frame : Return Address
0xffffff81c85d5df0 : 0xffffff80082e5307 
0xffffff81c85d5e70 : 0xffffff80083d6bba 
0xffffff81c85d6050 : 0xffffff80083f4313 
0xffffff81c85d6070 : 0xffffff800864cfec 
0xffffff81f4283980 : 0xffffff8008649d38 
0xffffff81f4283d90 : 0xffffff8008636717 
0xffffff81f4283de0 : 0xffffff8008637c53 
0xffffff81f4283f40 : 0xffffff800856d8cc 
0xffffff81f4283fb0 : 0xffffff80083d15d7
BSD process name corresponding to current thread: kernel_task
Boot args: kext-dev-mode=1
Mac OS version:
15B42
Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
Kernel slide: 0x0000000008000000
Kernel text base: 0xffffff8008200000
__HIB text base: 0xffffff8008100000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 38938429607333
last loaded kext at 26705545663222: com.fortinet.fct.kext.fctapnke 1 (addr 0xffffff7f8b357000, size 401408)
last unloaded kext at 26374457083433: com.apple.driver.AppleUSBTCKeyEventDriver 245.4 (addr 0xffffff7f8b357000, size 8192)
loaded kexts:
com.fortinet.fct.kext.fctapnke 1
org.virtualbox.kext.VBoxNetAdp 5.0.4
org.virtualbox.kext.VBoxNetFlt 5.0.4
org.virtualbox.kext.VBoxUSB 5.0.4
org.virtualbox.kext.VBoxDrv 5.0.4
com.kaspersky.kext.klif 3.0.2a239
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.5.1d0
com.apple.driver.AGPM 110.20.21
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleHDA 272.50.31
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForce 10.0.6
com.apple.iokit.IOBluetoothSerialManager 4.4.2f1
com.apple.driver.AppleIntelHD5000Graphics 10.1.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelFramebufferAzul 10.1.0
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleMuxControl 3.11.33b1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 37
com.apple.iokit.IOAHCIBlockStorage 2.8.0
com.apple.driver.AppleAHCIPort 3.1.5
com.apple.driver.AirPort.Brcm4360 1010.14.1a4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.nke.ppp 1.9
com.apple.iokit.IOUSBUserClient 900.4.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.50.31
com.apple.kext.OSvKernDSPLib 525
com.apple.nvidia.driver.NVDAGK100Hal 10.0.6
com.apple.nvidia.driver.NVDAResman 10.0.6
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.0.1
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.iokit.IOBluetoothFamily 4.4.2f1
com.apple.driver.AppleHDAController 272.50.31
com.apple.iokit.IOHDAFamily 272.50.31
com.apple.iokit.IOAudioFamily 204.1
com.apple.vecLib.kext 1.2.0
com.apple.AppleGraphicsDeviceControl 3.11.33b1
com.apple.iokit.IOAcceleratorFamily2 203.10
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.11.33b1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleUSBMultitouch 250.4
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517
com.apple.iokit.IOAHCIFamily 2.8.0
com.apple.driver.AppleThunderboltDPInAdapter 4.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.0.6
com.apple.iokit.IO80211Family 1101.24
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 415
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,3, BootROM MBP112.0138.B16, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)
Bluetooth: Version 4.4.2f1 16391, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
#82
Frankenheimer
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/10/24 02:02:07 (permalink)
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Hi,
the private build also works for me so far.
 
Rgds.
 
Franz
#83
lubyou
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/10/24 08:15:27 (permalink)
0
Sridhar
Since it works for a lot of people, leaving the panic trace here. The crash happens after like an hour, not immediately.
 
Anonymous UUID: E140DDC2-C2B4-3072-FB84-FD286608ECDB
Sat Oct 24 09:04:49 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff80083d6bba): Kernel trap at 0xffffff800864cfec, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00002e12d40b6000, CR3: 0x000000000ba79000, CR4: 0x00000000001627e0
RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff802c6b03b0, RCX: 0xfffffffde33ffb90, RDX: 0x0000000000000001
RSP: 0xffffff81f4283900, RBP: 0xffffff81f4283980, RSI: 0x0000000000000002, RDI: 0xffffff8027f27f80
R8: 0xffffff8027f25000, R9: 0xffffff80348437e0, R10: 0x0000000000000238, R11: 0xffffff81ea022fbc
R12: 0xffffff80348431c0, R13: 0x0000000000000001, R14: 0xffffff80348437e0, R15: 0xffffff802c6b07e8
RFL: 0x0000000000010286, RIP: 0xffffff800864cfec, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00002e12d40b6000, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0
Backtrace (CPU 2), Frame : Return Address
0xffffff81c85d5df0 : 0xffffff80082e5307 
0xffffff81c85d5e70 : 0xffffff80083d6bba 
0xffffff81c85d6050 : 0xffffff80083f4313 
0xffffff81c85d6070 : 0xffffff800864cfec 
0xffffff81f4283980 : 0xffffff8008649d38 
0xffffff81f4283d90 : 0xffffff8008636717 
0xffffff81f4283de0 : 0xffffff8008637c53 
0xffffff81f4283f40 : 0xffffff800856d8cc 
0xffffff81f4283fb0 : 0xffffff80083d15d7
BSD process name corresponding to current thread: kernel_task
Boot args: kext-dev-mode=1
Mac OS version:
15B42
Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
Kernel slide: 0x0000000008000000
Kernel text base: 0xffffff8008200000
__HIB text base: 0xffffff8008100000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 38938429607333
last loaded kext at 26705545663222: com.fortinet.fct.kext.fctapnke 1 (addr 0xffffff7f8b357000, size 401408)
last unloaded kext at 26374457083433: com.apple.driver.AppleUSBTCKeyEventDriver 245.4 (addr 0xffffff7f8b357000, size 8192)
loaded kexts:
com.fortinet.fct.kext.fctapnke 1
org.virtualbox.kext.VBoxNetAdp 5.0.4
org.virtualbox.kext.VBoxNetFlt 5.0.4
org.virtualbox.kext.VBoxUSB 5.0.4
org.virtualbox.kext.VBoxDrv 5.0.4
com.kaspersky.kext.klif 3.0.2a239
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.5.1d0
com.apple.driver.AGPM 110.20.21
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleHDA 272.50.31
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForce 10.0.6
com.apple.iokit.IOBluetoothSerialManager 4.4.2f1
com.apple.driver.AppleIntelHD5000Graphics 10.1.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelFramebufferAzul 10.1.0
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleMuxControl 3.11.33b1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 37
com.apple.iokit.IOAHCIBlockStorage 2.8.0
com.apple.driver.AppleAHCIPort 3.1.5
com.apple.driver.AirPort.Brcm4360 1010.14.1a4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.nke.ppp 1.9
com.apple.iokit.IOUSBUserClient 900.4.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.50.31
com.apple.kext.OSvKernDSPLib 525
com.apple.nvidia.driver.NVDAGK100Hal 10.0.6
com.apple.nvidia.driver.NVDAResman 10.0.6
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.0.1
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.iokit.IOBluetoothFamily 4.4.2f1
com.apple.driver.AppleHDAController 272.50.31
com.apple.iokit.IOHDAFamily 272.50.31
com.apple.iokit.IOAudioFamily 204.1
com.apple.vecLib.kext 1.2.0
com.apple.AppleGraphicsDeviceControl 3.11.33b1
com.apple.iokit.IOAcceleratorFamily2 203.10
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.11.33b1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleUSBMultitouch 250.4
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517
com.apple.iokit.IOAHCIFamily 2.8.0
com.apple.driver.AppleThunderboltDPInAdapter 4.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.0.6
com.apple.iokit.IO80211Family 1101.24
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 415
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,3, BootROM MBP112.0138.B16, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)
Bluetooth: Version 4.4.2f1 16391, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1




I don't have any crashes, but if I were you I would unload the kaspersky kext (and possibly the virtualbox kexts), to see if that makes a difference.
 
I had kernel panics with both products before (although not in relation to forticlient), and it's a shot in the dark, but possibly worth investigating.
#84
EOC
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/10/26 01:45:34 (permalink)
0
With the Private Build SSL VPN Seems to be working now. But for IPSec VPN DNS ist still not working.
#85
seadave
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/10/27 17:42:19 (permalink)
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SSL  VPN works on both of these but it is terribly slow.  Less than 3Mbps throughput over a 50Mbps home connection terminating on our 100Mbps fiber connection at the office.
 
So I had a Mac running 10.10.2, I installed the private build 5.4.0.493 of FortiClient.  As the advanced settings are not available, I had to extract the FC config and import my settings from a Windows build.  This allowed me to connect to IPSec, but DNS does not work.
 
I have another Mac that I did a completely clean install on.  It is running 10.11.1.  I installed the 5.4.0.493 build with mixed results.  FQDN hosts resolve, but hostnames only do not.  I assume this is because the SSLVPN connection uses the DNS Search options that you are able to assign on the Mac interfaces?  I'm not using DHCP to assign IPSec IPs.  Maybe that is the problem.  FN really needs to make this consistent between WinOS and MacOS.  If there are DNS related settings in the VPN XML config we can add, that would be great to know.  It would be even BETTER if we had options in the Mac FC GUI to input these values.  Would save everyone here LOTS of time and effort.
#86
htoomik
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/10/27 23:04:18 (permalink)
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Chris.Lin
There is a new private build here:
https://dl.dropboxusercontent.com/u/58793690/mac/FortiClient_5.4.0.493_macosx.dmg
Would you guys give it a try?

Thank you Chris! This fixes the issue for me as well (on 10.11.1). So nice to be able to work normally again!
#87
tiujpatel
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/10/30 06:13:00 (permalink)
0
I am still getting this error hundreds of times, which is locking up everything on this build as well. 
kernel[0]: fctappfwnke : error! - pkt header write error
#88
amf
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/02 01:08:49 (permalink)
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tiujpatel
I am still getting this error hundreds of times, which is locking up everything on this build as well. 
kernel[0]: fctappfwnke : error! - pkt header write error



Seeing this, too. Also marked increase in grey screen of death occurrences, which seems pretty well tied into the El Cap update.
#89
petertavenier
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/03 04:19:42 (permalink)
0
For me the SSLVPN via FortiClient does not work on 5.2.3.370 and also not on 5.4.0.493 (downloaded it form the support.fortinet.net portal)
I'm running OS X El Capitan 10.11.1 (15B42), before upgrading to El Capitan it worked just fine. The OS X build in Cisco IPSEC client works fine to the same FortiGate.

I need our internal DNS server (announced via de VPN) to reach internal servers.

The 
scutil --dns
shows some difference, and I think that is the problem. At the bottom of the output in the part 'DNS configuration (for scoped queries)' a connection via IPSEC shows 2 resolvers and the the SSLVPN only shows the default resolver. The SSLVPN is missing:


resolver #2
  search domain[0] : <internal-domain>
  nameserver[0] : 172.x.x.x
  nameserver[1] : 172.x.x.x
  if_index : 11 (utun0)
  flags    : Scoped, Request A records
Reachable, Transient Connection


The interesting part is that the IPSEC VPN keeps the /etc/resolv.conf file untouched. and the SSLVPN (which is not working) changes the /etc/resolv.conf file the the DNS settings pushed via the VPN.
#90
kevinboos
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/03 23:14:11 (permalink) ☄ Helpfulby petertavenier 2015/11/03 23:27:38
0
Chris.Lin
There is a new private build here:
https://dl.dropboxusercontent.com/u/58793690/mac/FortiClient_5.4.0.493_macosx.dmg
 
Would you guys give it a try?


It works for now! Thanks!
#91
petertavenier
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/03 23:31:15 (permalink)
0
kevinboos
Chris.Lin
There is a new private build here:
https://dl.dropboxusercontent.com/u/58793690/mac/FortiClient_5.4.0.493_macosx.dmg
 
Would you guys give it a try?


It works for now! Thanks!


I did see this link, but I was confused by the version number. 5.4.0.493, exactly the same version is also downloadable via the support.fortinet.com portal, and I preferred to download it from the portal.
Something changed in this FortiClient version (dropbox link) compared to the same version online so I would expect a different version number. Anyway this works for me now as well. Thanks!
#92
seadave
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/03 23:32:04 (permalink)
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Why would IPSec not update DNS and SSL, does?  The inconsistencies are maddening.  I'm testing again tonight and SSL VPN is working better for reasons unknown to me.  I haven't changed or updated anything from testing a few days ago.  But there is a new challenge.  I have office 2016 on this system.  I was unable to open and sync One Note.  I would get a certificate error.  I finally traced this back to the FortiClient Web Filter feature.  If I disable this, OneNote works right away.  So this is related to FortiClient not installing a root CA or OneNote using site pining?  Has anyone else seen this?  I have the Fortinet CA Serial #1266253082033515181 installed to work with our Fortigate SSL Inspection.  It does not appear that FortiClient installs a cert.  Should it not install a CA cert in order to do proper Web Filter scanning?
#93
Milaan
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/09 04:14:02 (permalink)
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So what exactly is the solution for this problem now? Im running 10.11.1 and FCT 5.4.0.493 and its still not working. Is there an offical fix comming anytime soon?
#94
Chris.Lin_FTNT
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/10 14:39:05 (permalink)
0
dfollis
Why would IPSec not update DNS and SSL, does?  The inconsistencies are maddening.  I'm testing again tonight and SSL VPN is working better for reasons unknown to me.  I haven't changed or updated anything from testing a few days ago.  But there is a new challenge.  I have office 2016 on this system.  I was unable to open and sync One Note.  I would get a certificate error.  I finally traced this back to the FortiClient Web Filter feature.  If I disable this, OneNote works right away.  So this is related to FortiClient not installing a root CA or OneNote using site pining?  Has anyone else seen this?  I have the Fortinet CA Serial #1266253082033515181 installed to work with our Fortigate SSL Inspection.  It does not appear that FortiClient installs a cert.  Should it not install a CA cert in order to do proper Web Filter scanning?


FortiClient Mac, just like FortiClient Windows, is supposed to install FortiGate CA if it's configured to do that.
 
IPSec works in a way that's different from SSL, so Mac 10.11 DNS issue is not supposed to affect IPSec.
#95
Chris.Lin_FTNT
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/10 14:40:59 (permalink)
0
Milaan
So what exactly is the solution for this problem now? Im running 10.11.1 and FCT 5.4.0.493 and its still not working. Is there an offical fix comming anytime soon?


 
FortiClient 5.2.5 is just released. It includes fix for El Capitan. Upgrade is not enabled but you can run online installer to manually upgrade.
 
#96
kevinboos
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/12 05:58:25 (permalink)
0
Seems Fortinet updatet Forticlient to 5.4.0 :) 
http://docs.fortinet.com/uploaded/files/2607/forticlient-5.4.0-mac-os-x-release-notes.pdf
 
http://docs.fortinet.com/d/forticlient-5.4.0-windows-release-notes
 
Edit: it is no fix for people using VPN split tunneling, but just an acknowledgement that the issue exists: 
This flaw impacts FortiClient users when using split tunnel VPN connections. The Fortinet
development team has reported the issue to Apple.

post edited by kevinboos - 2015/11/12 06:40:44
#97
jaguarius
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/11/24 03:50:23 (permalink)
0
Chris.Lin
There is a new private build here:
https://dl.dropboxusercontent.com/u/58793690/mac/FortiClient_5.4.0.493_macosx.dmg
 
Would you guys give it a try?


It works for me. Thanks a lot!!!
#98
smr
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/12/14 02:54:34 (permalink)
0
Chris.Lin
There is a new private build here:
https://dl.dropboxusercontent.com/u/58793690/mac/FortiClient_5.4.0.493_macosx.dmg
 
Would you guys give it a try?


That private build worked for me (OS X 10.11.2). Thanks a lot!
#99
tiujpatel
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Re: FortiClient VPN Problems With OSX 10.11 El Capitan 2015/12/14 06:51:17 (permalink)
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I am still getting 
 kernel[0]: fctappfwnke : error! - pkt data write error hundreds of times with this new version as well. 

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#100
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