Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
TKeennon
New Contributor

IPsec phase 1 error

We have a Fortigate 40C. I was troubleshooting a VPN connection and in looking through the event log I find an event occurring approx every 25 seconds> Date Time 2013-11-08 08:37:10 Date 2013-11-08 Time 08:37:10 Level error error Sub Type ipsec ID 37124 Virtual Domain root Message IPsec phase 1 error Action negotiate IPSec Remote IP ##.###.###.### IPSec Local IP ##.##.###.## Remote Port 500 Outgoing Interface wan1 Local Port 500 Cookies ab90b8904e7f604c/0000000000000000 User N/A Group N/A XAUTH User N/A XAUTH Group N/A Status negotiate_error VPN Tunnel N/A Error Reason no matching gateway for new request Peer Notification N/A I have shutdown the two tunnels we have and these errors continue to occur. Is there something I am missing? Tim
Tim
Tim
1 REPLY 1
rwpatterson
Valued Contributor III

Welcome to the forums. Shut down the policies that these two tunnels are connected to. No policy = no tunnel. The tunnel will try to renegotiate if the policy(s) is enabled.

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
Labels
Top Kudoed Authors