Hot!Fortigate process " wad" consuming 62% of memory.

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figge
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Re: Fortigate process " wad" consuming 62% of memory. 2019/06/27 23:31:35 (permalink)
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Memory use is still increasing day-by-day, even after the upgrade to 5.6.8.
The increase is slower, 1% per day approximately, it will be interesting to see
if/when we reach 80%.
#21
itismo
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Re: Fortigate process " wad" consuming 62% of memory. 2019/06/29 01:51:13 (permalink)
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Upgraded and no issues yet :)
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mike_dp
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Re: Fortigate process " wad" consuming 62% of memory. 2019/07/05 13:46:26 (permalink)
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we had the same issue with 6.0.0 to 6.0.4 and it's now fixed when we upgraded to 6.0.5.
#23
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Re: Fortigate process " wad" consuming 62% of memory. 2019/07/17 18:29:12 (permalink)
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Are you sure is already fixed in that version, cause I have 6.0.4 and I still with the same issue,
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nikade87
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Re: Fortigate process " wad" consuming 62% of memory. 2019/08/14 01:57:59 (permalink)
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I am running v6.2.0 build0866 (GA) on 2st Fortigate 200E in a HA-cluster and I am also seeing this.
Yesterday it was "ipsmonitor" which had 3 processes using about 20% each, today it was "wad" using about 40%.
I have created a ticket with the Fortinet support hoping they have a solution since it is causing a lot of trouble in our main-office where we have this setup.
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nikade87
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Re: Fortigate process " wad" consuming 62% of memory. 2019/08/15 00:54:51 (permalink)
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Support told me this is a known issue in 6.2.0 and recommended me to upgrade to 6.2.1 to resolve the memory-issue.
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nikade87
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Re: Fortigate process " wad" consuming 62% of memory. 2019/09/12 23:50:13 (permalink)
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After upgrading to 6.2.1 the memory-issue has gone away, but a new problem has been detected.
When I have the "application control default"-policy enabled on rules with a lot of traffic and sessions the CPU is spiking at 99% on one of the cores, this wasn't the case on 6.2.0.

Support is working on resolving it so I am crossing my fingers.
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Lufa
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Re: Fortigate process " wad" consuming 62% of memory. 2019/09/27 01:22:58 (permalink)
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Hello guys! Any updates on this?

We are facing both lack of RAM and CPU peaks on 6.2.1.
post edited by Lufa - 2019/09/27 01:24:58
#28
nikade87
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Re: Fortigate process " wad" consuming 62% of memory. 2019/09/27 01:50:32 (permalink)
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Yes, I think we have found a bug in the wad. Also we got a new version of the ipsengine-database and since this we havent had any issues with either CPU or RAM-usage.

Regarding the bug their developers are working on it, it caused the wad process to crash frequently before we got the new version of ipsengine-database.
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Lufa
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Re: Fortigate process " wad" consuming 62% of memory. 2019/09/27 04:02:24 (permalink)
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nikade87
Also we got a new version of the ipsengine-database 

Do you mean regular updates, or some special update? How can other people achieve this?


#30
nikade87
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Re: Fortigate process " wad" consuming 62% of memory. 2019/09/27 04:17:59 (permalink)
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This was something that the support provided us with. We then applied in in Syste -> FortiGuard -> Upgrade Database.
#31
ispcolohost
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Re: Fortigate process " wad" consuming 62% of memory. 2019/09/30 15:57:16 (permalink)
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Just had the same exact issue with an HA pair of 200E's running 6.2.1; 'wad' processes were consuming 1.1+ gb each, and had stopped regular traffic forwarding to a couple virtual IP's.  Killed both processes, issue went away.  So.... years now and still not fixed apparently.  They'd been up for about a month.  Had been running 6.2 prior for several months without issue.
#32
nikade87
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Re: Fortigate process " wad" consuming 62% of memory. 2019/10/19 04:41:09 (permalink)
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Yeah the 'wad'-issue is a confirmed bug. I can see in our portal that the state of the ticket has been changed and is now in "Pend Bug Fix" so this is something that is known by Fortinet.
If you have support you could open a ticket and refer to ticket #3480359
#33
snobs
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Re: Fortigate process " wad" consuming 62% of memory. 2019/11/27 09:07:07 (permalink)
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FG-500E cluster with 6.2.2. WAD eating 12GB of RAM => conserve mode. Is there any workaround available?
 
Can someone help me creating a auto script? Something like
 
When memory is > 70% => reboot
 
(As it only boots one member of the cluster it should work)
post edited by snobs - 2019/11/27 09:16:15
#34
ispcolohost
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Re: Fortigate process " wad" consuming 62% of memory. 2019/11/27 09:31:50 (permalink)
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I'm still seeing it too even though support told me 6.2.2 fixes it...
#35
nikade87
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Re: Fortigate process " wad" consuming 62% of memory. 2019/11/28 01:01:06 (permalink)
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If you have support you should create a ticket and refer to this thread. There was some kind of fix which helped me.
I havent had any issues since Fortinet Support helped me out.
#36
Heaven Knows
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Re: Fortigate process " wad" consuming 62% of memory. 2019/12/01 20:30:47 (permalink)
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plindgren
i get the " CFG_CMDBAPI_ERR" when i try to make changes on my fortigate. which is other than that operational.

I tired the command " diag test application ipsmonitor 99" but it did not work. So i used the command " diag sys top 1" to see what was hogging all that memory. And i found a process named " wad" that uses 62% of the memory.

However this machine is in production and i dont know what the process does and i cant seem to find it anywhere. Can i kill it? What does it do?

Is there a process reference for fortios out there somewhere?

pls view the current wad worker count and modify it 

    config global
    config system global
       set wad-worker-count (1,2,3,4...)
    end
#37
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