Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
BigK
New Contributor

unable to download PDF

Hi everyone,

 

FortiEMS v7.2.2 build 0879

Fortigate v7.0.14 build0601

 

I encounter a problem when I try to download a PDF file like this exemple : dummy.pdf

I did not receive any message about the download.

I can bypass using private navigation on firefox

 

I don't know if it is about a plugin, the web filter or other

 

Have someone already face this issue?

 

Thanks in advance

Kaci

1 REPLY 1
ebilcari
Staff
Staff

If the file can be opened in private browsing from the same host/browser, than this is an indication that it's not filtered by EMS or FGT. It looks like some browser plugin may break the pdf file download/open process.

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.
Labels
Top Kudoed Authors