Unable to Upload the Firmware through TFTP on FGT 30 E.

[supportaariha]

Hello All,
I have one FortiGate 30E Device. I am continuously  getting  ping drop on LAN and WAN port.
Action Taken.
1. Upgraded the Firmware from 5.4.2 to latest  one.

2. Factory  Reset  the Device from Console.

3. Checked with one Dedicated Hardware port Also.

4. Removed Boot  Device and trying to boot  it  with tftp new Firmware but  its still same Due to Continuous ping loss Firmware is unable to upload.
Please Help me out  For this issue.

Serial No:-FGT30E3U17010838
Support is Expired.

[mpftnt]

Hi.

Are you uploading firmware version 7.4.1? FGT30E is compatible up until version 6.2.15 only.

Here is the guide for uploading firmware through TFTP:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Formatting-and-loading-FortiGate-firmware-...

[supportaariha]

Yes I am  upgrading  only 6.2.15 only the Last one and even tried Second last  also.

[punti04]

hi i have forti FWF30E

i can access it through Console but not getting any reply from LAN and WAN port.

Please suggest.