Problems to reach resources through Ipsec tunel

[SoporteAbetelnet]

I am having problems trying to access the resources of a server through an Ipsec tunnel. Today one of my ISP's went down. However I have configured a redundancy with another operator but when trying to access the resources of my servers I find that I can do it with some computers and not with others, the tunnel is up and I see traffic but I still have problems with some computers when trying to access my server (AWS NUBE).

I have 2 fortigates in HA 80F

[mgoswami]

Hi,

You may refer to this link which describes the issue you are facing:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-IPsec-VPN-is-up-but-network-is-not-r...

BR,

Manosh

[parteeksharma]

Hi SoporteAbetelnet,

For troubleshooting traffic related issues, you can collect flow debug and PCAP on fortigate and check what is happening for traffic. Kindly check below links for the troubleshooting perspective:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connecti...

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-IPsec-VPN-is-up-but-network-is-not-r...

Regards,
Parteek