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mahe55
New Contributor

Created on ‎02-26-2022 05:15 AM

Fortigate SSL Webportal Issue

Hi Everyone wondering if anyone has come across this issue. I have created a Web Portal and created a new Connection to my internal server via RDP i can connect to the RDP session within the browser and works ok when using a Windows/Mac machine but when i connect with an ipad which is the requirement the RDP session connects ok but when u try and type something in the session the virtual keyboard does not come up on the ipad ... so i can type anything.Any suggestions? thanks heaps..

Tweakbox Appvalley https://vlc.onl/
Tweakbox Appvalley https://vlc.onl/
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Anonymous
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Created on ‎03-01-2022 02:36 AM Edited on ‎03-01-2022 02:38 AM

Hello mahe55, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Thanks, 

Raja - Fortinet Community Team 

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alif
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Created on ‎03-01-2022 06:14 AM Edited on ‎03-01-2022 06:14 AM

Hi mahe55,

 

It could be something related to unsupported keyboard layout.

Please check if the keyboard layout on iPad is supported or you can modify under SSL VPN bookmark settings.
https://docs.fortinet.com/document/fortigate/7.0.5/cli-reference/362620/config-vpn-ssl-web-user-book...

Regards,
SFA
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