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PP3
New Contributor

Forticlient console not loading

I can't open Forticlient console. IN GUI_1_error.log i find this message

 

guimessenger 238 error failed to open shared memory. GLE=2

 

Could you help me please?

 

Version 7.2.4

 

 

3 REPLIES 3
AEK
SuperUser
SuperUser

  • FortiClient or FortiClient VPN?
  • Did it work before?
  • What was the last change before it started to happen?
  • Did you notice any error during the installation?
AEK
AEK
PP3
New Contributor

Thanks for your replay.

After installing KB5035853 for Windows 11 Forticlient didn't run. I disintalled it and installed new version 7.2.4.

Any error appeared during installation

 

Thanks

 

froxxen
New Contributor

I just had this last night, had been using the tunnel for some hours and then out of the blue I just got disconnected and also ended up with exactly the same error as well as this in sslvpnlibr1_1 :

[2024-03-28 00:53:57.9921150 UTC+02:00] [11908:13428] [sslvpnlib 1565 error] NULL arguments. hSession=0x0x0000000000000000,pszGETorPOST=0x0x00<REMOVED FROM POST>, lpTarget=0x0x00<REMOVED FROM POST>
[2024-03-28 00:53:57.9922160 UTC+02:00] [11908:13428] [sslvpnlib 1242 error] GetWebPage() failed. bRC=0,strContentType=,strPageLength=0

Also on Windows 11 and FortiClient 7.2.4.

As mentioned, everything worked then just shut down the tunnel without any good known reason.

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