FortiAP 431F

[yuranilg]

Buenas,
Cambie mi Forti AP de oficina,
por ende, cambio su IP. Ya tengo acceso al Forti AP sin embargo, mi Fortigate no lo detecta y aparece como Offline. Recalco que los segmentos entre el Forti AP y el Fortigate si tienen comunicación, sin embargo, mi FTG sigue sin tomar nuevamente el Forti AP. Ya lo reinstalé de fábrica y sigue el mismo problema

[hbac]

Hi @yuranilg,

Can you ping FortiAP from FortiGate? Please refer to this article: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Managed-FortiAP-showing-as-Offline-D...

Regards, 

[esalija]

Hi @yuranilg 

Please can you run the below commands:

CLI session #1.

Replace portX with the FortiGate port that the FortiAP is connected to and capture the CAPWAP management, DHCP and ARP packets.

# diag sniff packet portX “arp or udp port 5246 or udp port 67” 6 0

CLI session #2.

# diag wireless-controller wlac wtp_filter FP11223344556677 0-1.2.3.4:5246 2 <----- Replace the FP11223344556677 and 1.2.3.4 with actual serial number and IP address of the FortiAP, respectively).

# diag debug console timestamp e
# diag debug application cw_acd 0x7f
# diag debug enable

For more details - https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Managed-FortiAP-Issues/ta-p/207852

Best regards,

Erlin